Q2. u are a field service administrator. You are configuring bookable resources. You need to configure start and end location for resources.

Which three options can you use? Each correct answer presents a complete solution.

A. Resource Address

B. Company Address

C. Organizational Unit Address

D. Business Unit Address

E. Location Agnostic

Q3. You plan to convert products that you use on work orders to customer assets. You need to automatically create customer assets for all work orders.

How should you configure the products?

A. On the Work Order Type record, set the value of Product to Customer Asset to Yes.

B. On the Incident Type record, set the value of Product to Customer Asset to Yes.

C. On the Product record, set the value of Convert to Customer Asset to Yes.

D. On the Work Order Product record, set the value of Convert Product to Customer Asset to Yes.

Q4. u plan to use the Connected Field Service solution to proactively manage field equipment. You need to prepare for the installation.

Which three actions should you perform? Each correct answer presents part of the solution.

A. Install Microsoft SharePoint Online.

B. Purchase a Microsoft Azure subscription.

C. Implement Microsoft Power BI Pro.

D. Ensure that you have licensing for Microsoft Dynamics 365 for Field Service.

E. Ensure that you are assigned to the Microsoft Office 365 Global Administrator or Microsoft Dynamics 365 System Administrator role.

Q5. rvice technicians stock parts in their vans to fix most common problems. You need to track the parts stocked in each van.

Which feature should you implement?

A. Warehouse

B. Customer Assets

C. Custom Entities

D. Product Inventory

Q6. at are the steps in the purchase order process?

A. Submit, Approval, Review, Receive, Bill

B. Submit, Approval, Receive, Bill

C. Draft, Approval, Submit, Review, Receive, Bill

D. Draft, Approval, Submit, Receive, Bill

Q7. u restore Resource Schedule Optimization. You need to optimize individual resource schedules.

What should you do?

A. In Field Service Administration, locate a Resource record and select Optimize Schedule.

B. From the schedule board, right-click a Resource record and select Optimize Schedule.

C. From the schedule board, click Actions and select Optimize Schedule.

D. In Resource Schedule Optimization, locate a User record and select Optimize Schedule.

Q8. u are implementing Microsoft Dynamics 365 Field Service for a company. The company has several repeatable services that it performs as work orders. You need ensure that you can automatically add services and tasks on word orders.

Which feature should you implement?

A. Business Process Flow

B. Work Order Type

C. Service Task Type

D. Incident Type

Q9. u need to track a list of serviceable equipment related to a specific service location. Which record type should you use?

A. Products

B. Facilities/Equipment

C. Customer Assets

D. Resources

Q10. ur company has work orders and incident types of varying lengths. You add products, services, and service tasks to incident types. Some incident types do not include services and service tasks.

Which two statements are true? Each correct answer presents a complete solution.

A. You can manually overwrite duration only if none of the services associated with the incident type have a duration specified.

B. The duration is the sum of the duration for all services that are included in the incident type.

C. The duration is the sum of the duration for all the service task types that are included in the incident type.

D. You can manually overwrite duration only if none of the service task types associated with the incident type have a duration specified.

Q11. u are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician.

On which entity should you enter the customeru2021s preferences?

A. agreement

B. resource

C. booking setup

D. account