NEW QUESTION 1
A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

• A. Create a survey form in Dynamics 365 Marketing and create a campaign to send it to out and collect data.
• B. Use Power Automate to automatically send Forms Pro surveys.
• C. Use Forms Pro to compile results from the existing third-party app.
• D. Use Forms Pro to collect and analyze survey results.
• E. Create surveys in Dynamics 365 Marketing by using Questionnaire.

Answer: BD

NEW QUESTION 2
You are implementing Dynamics 365 Customer Service.
Company executives need to decide whether to put the data on-permises or in the cloud. You need to explain the data security benefits of the cloud.
What should you communicate to the executives?

• A. Data on-permises is encrypted by default.
• B. Active Directory keeps data secure.
• C. Data online encrypted by default.
• D. Data is in a government cloud.

Answer: C

NEW QUESTION 3
A company plans to implement Dynamics 365 Finance as their financial system. The company needs to know which features the system supports.
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 4
A company uses Dynamic 365 Human Resources.
You need to ensure that workers can document their own performance relative to goal. Where should you direct the workers?

• A. Employee self-service workspace
• B. Performance goals page
• C. Compensation management page
• D. Personal management page

Answer: B

NEW QUESTION 5
A company wants to ensure they comply with common data privacy standards and regulations. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 6
A medical clinic uses Dynamic 365 Sales. The clinic wants to rapidly implement a solution that optimizes coordination of care for patients.
You need to recommend a solution for the clinic.
What should recommend?

• A. Insights
• B. Canvas app
• C. Portal
• D. Healthcare Accelerator

Answer: D

NEW QUESTION 7
A company uses dynamic 365 Supply Chain Management.
The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery.
You need to streamline training for the workers and provide a consistent and standardized way to perform tasks.
What should you recommend?

• A. Remote Assist
• B. Layout
• C. Guides

Answer: A

NEW QUESTION 8
A company uses Dynamic 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct select is worth one point.

• A. Create a survey form in Dynamics 365 Marketing and create a campaign to send it to out and collect data.
• B. Create surveys in Dynamics 365 Marketing by using Questionnaire.
• C. Use Forms Pro to compile results from the existing third-party app.
• D. Use Power Automate to automatically send Forms Pro surveys.

Answer: CD

NEW QUESTION 9
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
Box 1: Yes
Key features include:
Inventory, purchasing, and returns capabilities to manage truck stock, purchase order requests and fulfillment, and product returns.
Box 2: No
Field Service Mobile lets you work online or offline. Online mode requires an Internet connection; offline mode does not.
Box 3: Yes
Dynamics 365 Field Service is designed to use the broader Dynamics 365 Service Level Agreement (SLA) functionality in Dynamics 365 Customer Service.

NEW QUESTION 10
A customer needs a cost-effective sales solution that can display current news about a lead or an account. You recommend Microsoft Relationship Sales.
Which two products are includes in Microsoft Relationship Sales? Each correct answer presents part of the solution.
NOTE. Each correct selection is worth one point.

• A. Dynamics 365 Sales Enterprise
• B. Dynamics 365 Customer Insights
• C. Dynamics 365 Sales Insights
• D. Dynamics Sales navigator

Answer: AD

NEW QUESTION 11
A Company uses Dynamic 365 Supply Chain Management.
A machine on the manufacturing floor breaks down. A senior technician located at another plats has been trying to help diagnose he problem over the phone. The technician is not able to help the onsite technician make the appropriate fix.
You need to recommend a solution that allows the senior technician to provide visual guidance to the onsite technician.
What should you recommend?

• A. Power Virtual Agents
• B. Layout
• C. Remote Assist

Answer: C

NEW QUESTION 12
There are complex services being used with your Dynamics 365 instance in which you can own and manage the software applications as well as the data hosted in Azure.
You need to determined which type of cloud service model is being by your organization. Which cloud service model is being used?

• A. Platform as a service (PaaS)
• B. Infrastructure as a service (IaaS)
• C. Software as a service (SaaS)

Answer: A

NEW QUESTION 13
A manufacturing company plans to implement Dynamics 365 Supply Chain Management.
Which module completes the manufacturing of finished goods leveraging Products information Management, General ledger, and other modules?

• A. Production Control
• B. Inventory Management
• C. Warehouse Management
• D. Asset Management

Answer: A

NEW QUESTION 14
A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality. For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 15
A company uses Dynamics 365 Finance.
The company conducts business in multiple countries/regions across Europe. You need to recommend solutions for settings up currency options.
Which currency accounting types should you recommend? To answer, drag the appropriate currency accounting types to the correct requirements. Each currency accounting types may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 16
A plumbing repair company uses Dynamics 365 Customer Service.
The company wants to better serve customers by offering quicker response times and improving processes based on customer feedback.
You need to recommend solutions for the company.
What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 17
A company plans to purchase Dynamic 365 Finance.
The company has customer who frequently pay their invoices late or do not pay at all. The company continues to sell to these customers. This creates large write-offs of bad debt.
The company needs to proactively communicate with customers, collect unpaid accounts receivable, and stop new sales until past due invoices are paid.
You need to recommend solution to facilitate communicate and collections.
Which three options should you recommend? Each answer represents a complete solution. NOTE: Each correct selection is worth one point.

• A. Customer statements
• B. Collection letter
• C. Open sales orders report
• D. Stop customer
• E. Payment journals

Answer: ABD

NEW QUESTION 18
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