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New Avaya 7304 Exam Dumps Collection (Question 3 - Question 12)

Q3. After installing Avaya CallPilot Desktop Messaging, an end user needs to retrieve the messages from the Avaya CallPilot mailbox.

Which protocol enables desktop messaging clients to retrieve messages from the Avaya CallPilot server?

A. Simple Mail Transfer Protocol (SMTP)

B. Internet Message Access Protocol (IMAP)

C. Lightweight Directory Access Protocol (LDAP)

D. Simple Network Management Protocol (SNMP)

Answer: B

Q4. In a Single site scenario, an administrator cannot log into Avaya CallPilot Manager from the login web page. Youhaveconfirmed that the correct mailbox number and password are being entered and that the mailbox is not disabled. However, the administrator login still fails.

What should you check?

A. The user's PC is running Internet Information Server (IIS).

B. The Server field contains the correct server name for the Avaya CallPilot system.

C. The Location field contains the correct server name for the Avaya CallPilot system.

D. The Secure Sockets Layer (SSL) option is turned on because passwords can only be passed over SSL.

Answer: B

Q5. Your customer is concerned about security of Voice Form responses and wants password protection. The customer asks you how passwords are created and changed.

What is your explanation?

A. The administrator creates and changes a password in the Voice Forms Details Page.

B. The transcriber creates and changes a password from the Avaya CallPilot Features tab In My CallPilot.

C. The administrator configures the Mailbox Class to allow the transcriber to create and change a password.

D. The administrator creates the password in the Voice Forms Details Page, and the transcriber changes it from the Telset or My CallPilot.

Answer: A

Q6. Remote maintenance capabilities require a security setup. To use the Voice Item Maintenance (VIM) Fax Item Maintenance (FIM) service on an application, a security parameter must be defined.

What is the security parameter called?

A. FIM password

B. VIM password

C. Access password

D. Telset maintenance password

Answer: D

Q7. A single user receives an error message when trying to log onto My CallPilot. All other users can logon successfully, as the administrator, you have accessed the Avaya CallPilot Manager and ensured that the user's account has My CallPilot and desktop privileges.

What other configurations should you check?

A. The TCP port for SSL configured under User/SSL port on the Avaya CallPilot server

B. The IP address configured under User/Avaya CallPilot Server on the Avaya CallPilot server

C. The TCP port configured on the My CallPilot login page on the user's PC under Configure/SSL Port

D. The Avaya CallPilot address configured on the My CallPilot login page on the user's PC under Configure/Avaya CallPilot Server

Answer: D

Q8. A user has recently added a second mailbox link in My CallPilot and wants to use the Email-By-Phone feature with it. After logging into the mailbox, the user is only able to listen to the messages from the original email account.

What can the user do to hear messages from the second mailbox account?

A. Enable the email account for Email-By-Phone in My CallPilot, Mailbox Links.

B. Enable the email account for Email-By-Phone in My CallPilot, Telephone Options.

C. Enable the email account for Email-By-Phone in My CallPilot, CallPilot Preferences.

D. Dial 89 or say 'Change List' after logging into Avaya CallPilot to get to the second email account

Answer: A

Q9. You have implemented the Shared Telephone Messaging Service for your customer. Juan and Maya share DN 7402. A caller dials 7402 to speak to Maya. After ringing and no answer, the call plays Juanu2021s mailbox?

Why did a menu service not give the caller an opportunity to leave a message in Maya's mailbox?

A. Juan's mailbox is not initialized.

B. Maya's mailbox is not initialized.

C. The caller must enter a password.

D. Maya and Juan must share a single mailbox.

Answer: B

Q10. Your company uses Voice Forms. The transcriber tells you that some responses made through keypress commands are invalid.

What can cause a Dual-Tone Multi-frequency (DTMF) answer to be considered invalid?

A. The caller is not an Avaya CallPilot user.

B. The transcriber is using My CallPilot instead of a Telset.

C. The caller does not provide an answer within a specified time.

D. The invalid answer handling is not set to Transfer to Revert Directory Number.

Answer: C

Q11. You are creating a Shared Distribution List (SDL) for your company. Which statement is true regarding SDLs?

A. A Dynamic SDL can be nested within a Static SDL.

B. A Static SDL can be nested within a Dynamic SDL.

C. A Dynamic SDL can contain a maximum of 999 entries.

D. Once created, a Static SDL can be converted later to a Dynamic SDL.

Answer: A

Q12. Callers have reported that they are cut off before having time to leave a message for Avaya CallPilot users.

In which field must you change the value to increase the length of time allowed for the caller to leave a message in a mailbox?

A. Max. voice storage limit

B. Max. composed message length

C. Max. call answering message length

D. Call Answering Warning Beep Time Threshold

Answer: C

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