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NEW QUESTION 1
Tailspin Toys deploys Skype for Business Enterprise Voice.
Tailspin Toys executives must be able to call each other directly at any time irrespective of their presence status.
You need to configure the Enterprise Voice solution. What should you do?
Answer: A
Explanation: References:
http://blogs.technet.com/b/seanearp/archive/2011/09/06/leave-me-alone-using-lync-to-not-communicate.aspx
NEW QUESTION 2
Remote users report that they fail to access their voice mail by using the Call Voice Mail option in the Skype tor Business client. Remote users can access voice mail by using the subscriber access number. Internal users do not report any issues accessing voice mail.
You need to enable voice mail access without manually dialing the subscriber number. Which two sets of ports should you open? Each correct answer presents part of the solution.
Answer: AD
NEW QUESTION 3
You have a Skype for Business Server 2015 infrastructure and a Microsoft Exchange Server 2013 organization that has Unified Messaging (UM) enabled.
You plan to configure the infrastructure to support three languages for Subscriber Access.
You need to identify the minimum number of access numbers and a dial plans required for the planned configuration.
How many access numbers and a dial plans should you use? To answer, select the appropriate number of access numbers and dial plans in the answer area.
Answer:
Explanation:
NEW QUESTION 4
You plan to implement the response group for the support staff and to create the agent groups shown in the following table.
You need to configure the agent groups to meet the response group requirements.
How should you configure each agent group? To answer, select the appropriate options for each group in the answer area.
Answer:
Explanation:
Topic 3, Humongous Insurance
Humongous Insurance currently employs 7,500 people and is based in the United States.
The company has 4,000 users in its main office in Chicago. It also has two branch offices, one in New York with 2,000 users and the other in Los Angeles with 1,500 users. The company has 30 executives located across the offices.
The company recently migrated from Lync Server 2010 to Skype for Business Server 2015.
The company plans to increase the use of audio and video (A/V) conferencing to reduce travel costs. Employees have been asked to use A/V, telephony, and instant messaging (IM) conferencing solutions whenever possible for communication with clients and users in the branch offices.
Humongous Insurance is federated with Trey Research Corporation, which uses a third-party IM solution. Users at both companies need to communicate with each other by using their respective IM client.
The company plans to continuously analyze the network to identify: potential network delay points
availability of adequate bandwidth to meet current requirements and anticipated growth
The company plans to continuously analyze the Skype for Business Server 2015 servers for performance metrics.
Planned Changes
Humongous is in discussion to acquire the Southbridge Video company. Southbridge Video has 2,000 users in two sites.
Employees of Humongous Insurance use a variety of mobile devices, including Windows Phones and iOS phones. All iOS phone users must be notified of events, such as new or missed IM invitations and voice mail messages, even when they are using the corporate wireless network.
All public switched telephone network (PSTN) traffic will use the G.711 codec. All voice will use the RTAudio Wideband codec.
All peer-to peer (P2P) video sessions will support H.264 and RTVideo codecs. Audio bandwidth between the Los Angeles and New York offices is limited. Challenges
All users report poor audio and video quality. Calls are dropped or suffer from jitter and lag. These issues exist when users are using the Skype for Business client or Skype for Business Phone Edition.
Humongous Insurance users currently are unable to IM with external clients that use different IM programs. Currently there is no network oversight for Skype for Business communications.
The company has no plans to increase the bandwidth at any sites. Humongous Insurance does not have a defined remote user access policy. Existing Environment
The three offices are connected to one another as shown in the following network diagram:
Additional information about the existing environment is shown in the Supporting Information section: Overview of data centers
Detail of the Chicago data center
Overview of audio and video codec bandwidths
Employees of Humongous Insurance use various operating systems, including Windows 7 Enterprise, and Windows 8. All users are enabled for Enterprise Voice, and many have Skype for Business Phone Edition.
The concurrent communication modalities usage of the three offices is shown in the following table:
Humongous Insurance expects to see the number of video users increase by as much as 10 percent. The company expects to see the number of voice users increase by as much as 15 percent.
All users at Humongous Insurance will be Skype for Business enabled. The network team configures Quality of Service (QoS) as follows:
The Skype for Business Server 2015 media configuration matches the port settings used on the network. The company uses synthetic transactions to perform call and voice tests.
Many of the employees of Humongous Insurance work from home and sign in securely to the corporate environment in order to use Skype for Business.
Business Requirements
Humongous Insurance would like to review the existing network topology and wants to ensure that network capacity will meet current Skype for Business Server 2015 infrastructure capacity requirements for audio and video usage, as well as meet the anticipated increases.
All existing issues relating to the poor quality of Skype for Business Server 2015 calls and conferencing need to be addressed. Company policy allows for all employees to have the option to use video conferencing. Employees will be limited to VGA video quality. Company executives will not have these limitations.
Quality of Service (QoS) ports must be unique for audio and video traffic.
The company wants to confirm that the current network bandwidth allocated for the network is sufficient for all current and anticipated growth in Skype for Business Server 2015 traffic and would like to guarantee high-quality Skype for Business Server 2015 calls and video conferencing.
Humongous Insurance wants to ensure that the volume of Skype for Business Server 2015 traffic does not exceed 50 percent of WAN bandwidth.
The recommended design solution needs to eliminate the possibility of WAN oversubscription by Skype for Business Server 2015 traffic.
Humongous Insurance wants to use only dedicated computers to monitor the network and perform synthetic transactions to limit the load on the computers.
The proposed Skype for Business Server 2015 solution needs to provide scalability to accommodate the company's future acquisition of Trey Research.
The proposed Skype for Business Server 2015 solution should be readily available for users in all three sites.
Technical Requirements
The company wants to allow only authorized employees to connect remotely.
All remote users will use a secure method when remotely connecting to the network and the Skype for Business environment.
The number of open and listening ports must be kept to a minimum.
All maintenance and tests of network policies must be done outside of normal business hours. Bandwidth between sites cannot be increased.
The quality of voice and video traffic must be increased. The number of dropped calls must be reduced.
The corporate information technology (IT) department must be able to push updates and scan users’ computers when they are connected remotely.
All push notifications must be able to be sent mobile clients on all supported cell phone manufactures. Many users do not use Windows mobile phones.
IM users must be able to IM with users who are using other IM programs.
The Skype for Business Server 2015 Bandwidth Calculator must be used to analyze Skype for Business traffic. It is recommended to deploy QoS for end-to-end support.
Mobile client users are supported only with Lync 2013 Mobile clients.
Supporting Information
Overview of data centers
Detail of the Chicago data center
Overview of audio and video codec bandwidths
NEW QUESTION 5
You need to manage the bandwidth consumption for the wide area network (WAN) links. Which functionality should you manage?
Answer: A
NEW QUESTION 6
You need to identify the metric that is causing poor quality in Skype for Business calls by analyzing the user activity report collected by the help desk department.
Which metric should you choose?
Answer: C
NEW QUESTION 7
Contoso recently completed a migration to Exchange Online and would like to enable Unified Messaging integration with their on-premises deployment of Skype for Business Server 2015.
Outlook Web App Instant Messaging integration is already working, and Exchange Online users are able to schedule Skype meetings from Outlook Web App.
You need to identify the first step to be performed on both Exchange Online and Skype for Business Server 2015 to enable Unified Messaging capabilities for all users.
In the table below, identify the action that must be taken in each service.
Note: Make only one selection in each column. Each correct answer is worth one point.
Answer:
Explanation:
NEW QUESTION 8
Your company has two offices. The offices are located in New York and Amsterdam. The dialing habits of the users in each office are shown in the following table:
You need to create a dial plan for the users in the New York office.
Which match patterns should you use in the normalization rules? To answer, select the appropriate normalization rule from each list in the answer area.
Answer:
Explanation:
NEW QUESTION 9
You are troubleshooting audio call issues for users in Copenhagen. You need to resolve the issues.
Which three actions should you perform? Each correct answer presents part of the solution.
Answer: BCE
NEW QUESTION 10
You need to ensure that least cost routing is used in the Los Angeles and Houston offices for local calls after the gateway is deployed. The solution must meet the technical requirements.
Which route should you assign to each public switched telephone network (PSTN) usage?
To answer, drag the appropriate route to the correct PSTN usage in the answer area. Each route may be used once, more than once, or not at all. Additionally, you may need to drag the split bar between panes or scroll to
view content.
Answer:
Explanation:
NEW QUESTION 11
WingTip Toys is in the process of completing a rollout of Skype for Business Server 2015 Enterprise Voice. They want to provide voice mail capabilities to all users.
The information below was provided to facilitate the design of Exchange Online Unified Messaging (UM) implementation.
Use the drop-down menus to select the answer choice that answers each question. Each correct answer is worth one point.
Answer:
Explanation:
NEW QUESTION 12
Your company corporate telephony environment is a combination of Skype for Business Server 2015 and traditional Private Branch Exchange (PBX). The company has three sites that are connected by a Multiprotocol Label Switching (MPLS) topology. There are 1,250 users who use Skype for Business Server 2015, and 2,250 users who use the PBX environment. On average, the company has three percent of its users dialing in for conferences and six percent on a public switched telephone network (PSTN) call at any time.
The company plans to remove the PBXs and have all users use only Skype for Business Server 2015.
You need to generate a usage model based on the existing data usage and real-time communications through all of the PBXs.
Which two pieces of information should you collect when you perform usage modeling? Each correct answer presents part of the solution.
Answer: BC
NEW QUESTION 13
You support a customer whose network environment includes Skype for Business Server 2015 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2013. All client computers have the Skype for Business client and Outlook 2021 installed.
You deploy USB-tethered Skype for Business Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts.
Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users.
What should you do?
Answer: A
NEW QUESTION 14
You need to deploy the Mediation Server pools, gateways, and trunks that are required to support London, Berlin, and Moscow users.
How many of each component should you deploy? To answer, select the appropriate number of Mediation Server pools, gateways, and trunks and gateways from the list in the answer area.
Answer:
Explanation:
NEW QUESTION 15
You need to enable all users for voice mail.
Which three configuration steps are required to configure the environment for Exchange Unified Messaging? Each correct answer presents part of the solution.
Answer: ABD
NEW QUESTION 16
You need to recommend a solution that will improve voice quality for Skype for Business clients. What should you recommend?
Answer: B
Explanation: References:
https://technet.microsoft.com/en-us/library/jj205137(v=ocs.15).aspx
NEW QUESTION 17
You have a Microsoft Exchange Server 2013 organization and a Skype for Business Server 2015 infrastructure.
You need to design a Unified Messaging (UM) solution to meet the following requirements:
Support a peak concurrency of 500 calls.
Connect to two Skype for Business Sever 2015 pools.
What is the minimum number of mailbox servers that are required?
Answer: C
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