NEW QUESTION 1

Which of the following statements is FALSE regarding the Continued Business Justification?

• A. The justification for the project must remain the same throughout the project
• B. The justification for the project should remain valid
• C. The justification for the project may change
• D. If the project is no longer justified it should be stopped

Answer: B

NEW QUESTION 2

While preparing the Risk Management Strategy, the Project Manager considered the commercial customer/supplier environment and how this may affect the management of risk. Which approach should the Outsourcing project adopt?

• A. Plan to use the selected service provider's risk management procedures.
• B. All project risks associated with the specialist deliverables should be owned by the selected service provider.
• C. Due to the sensitive nature of this project, consideration should be given to creating a separate Risk Register to be held by MFH and the selected supplier.

Answer: C

NEW QUESTION 3

Who is responsible for the initial creation of the Configuration Item records?

• A. Project Manager
• B. Team Manager
• C. Project Assurance
• D. Project Support

Answer: D

NEW QUESTION 4

Who would be responsible for maintaining the Configuration Item Records?

• A. Project Manager
• B. Project Support
• C. Project Assurance
• D. Team Manager

Answer: B

NEW QUESTION 5

Additional Information Product Description

Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database. Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
None of the reviewers have proof-reading skills.

• A. Record an action to request that Project Assurance identify a proof-reader who can, within the next 2 days, complete the check for typographical errors.
• B. Ask the reviewers present at the meeting to conduct a proof-reading exercise and pass any comments to the author within 2 days.
• C. Contact Project Assurance to find appropriate resources to come into the review.
• D. No action required.

Answer: A

NEW QUESTION 6

It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the project prematurely.
There are a number of key facts relating to this project that would need to be recorded if the project Y-e to be closed now.
Which product should show that without the calendar the company is going to experience difficulties recovering its decline in orders, and alternative solutions are required if the company is going to recover its position?

• A. Benefits Review Plan
• B. Exception Report
• C. End Project Report
• D. Risk Register

Answer: C

NEW QUESTION 7

Scenario:
Techniques, processes and procedures
1. Any threat that may result in a loss of MFH data must be escalated immediately.
Joint agreements
2. Work is to start at the beginning of week 2 (Stage 4).
3. The project will take two years to complete, at an estimated cost of £2.5m. Tolerances
4. None.
Constraints
5. MFH staff must not be involved in any heavy lifting during the removal of existing IT equipment.
6. Installation work must take place during MFH normal working hours. 7. +£10,000 / -£25,000.
Reporting arrangements
8. Highlight Report every Monday by 10.00 am.
9. The report must contain a summary of all products worked on during the previous week.
10. Project Manager must be notified of any issues immediately by telephone.
Problem handling and escalation
11. Impact analysis of all issues must be completed within 24 hours.
Extracts or references
12. The Stage Plan for stage 4 is available from Project Support.
Approval method
13. Project Assurance will review the completed Work Package and confirm completion
Which 2 statements apply to either the Reporting arrangements or Problem handling and escalation sections?

• A. Replace entry 8 with 'Checkpoint Report every Monday by 10.00 am' because Highlight Reports are intended for the Project Board.
• B. Delete entry 9 because this level of detail is unnecessary.
• C. Move entry 10 to Problem handling and escalation because that section describes how issues are handled.
• D. Add 'Any risks identified to be added to the Risk Register' to Reporting arrangements.
• E. Delete entry 11 because the impact analysis should be provided when the issue is notified.

Answer: DE

NEW QUESTION 8

Additional Information

Further information on some resources who could be involved in the project: Outcome Account Manager: He represents Outcome which is a recruitment agency that
provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed Executive for this project?

• A. Retain because he accepts that outsourcing is the best solution.
• B. Replace with 'Director of Finance Division' because she can ensure a cost-conscious approach to the project that gives value for money.
• C. Retain because he has the right level of authority to be able to control the strategic nature of the Outsourcing project.
• D. Add 'Director of Finance' because she understands the operation of the Information Technology Division and the Facilities Division.
• E. Replace with 'Payroll Manager' because he is a very experienced and efficient qualified accountant.

Answer: BC

NEW QUESTION 9
HOTSPOT
Additional Information

Further information on some resources who could be involved in the project: Outcome Account Manager: He represents Outcome which is a recruitment agency that
provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Using the Project Scenario and the additional information provided for this question in the Scenario Booklet, answer the following question about roles on the Outsourcing project.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 10

Which of the following roles cannot be combined?

• A. Executive and Senior User
• B. Project Manager and Project Support
• C. Project Assurance and Team Manager
• D. Senior Suppler and Supplier Assurance

Answer: C

NEW QUESTION 11

Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
According to PRINCE2, which statement about appointing the MFH Quality Manager to administer the configuration management procedure is correct?

• A. The MFH Quality Manager should administer the configuration management procedure on this project because this task should always be assigned to corporate or programme management.
• B. The MFH Quality Manager should only administer the configuration management procedure on one project at a tim
• C. If the MFH Quality Manager already performs this task on another project, another individual should be appointed.
• D. The MFH Quality Manager would be suitable to perform this task because he is the author of the document control process and is likely to have the knowledge required for this role.

Answer: C

NEW QUESTION 12

Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
What products will be impacted by this change?

• A. All of the project's products created so far.
• B. Only those products created in the first three weeks of stage 3.
• C. All of the project's products which relate to or include services provided by the Facilities Division.
• D. No products would need to be changed but some will need to be removed from the project.

Answer: D

NEW QUESTION 13

Which of the following statements are True:
1. Quality management is the complete set of quality standards, procedures and responsibilities for a site or organization.
2. Quality planning is about defining products required of the project with their respective quality criteria, methods and responsibilities.
3. Quality control focuses on the operational techniques and activities used to carry out quality inspections
4. Quality assurance ensures that quality methods are being correctly followed.

• A. 1, 2 & 3
• B. 1, 3 & 4
• C. 1, 2 & 4
• D. 2, 3 & 4

Answer: A

NEW QUESTION 14

Which of the following principles describes this statement?" xxx defines tolerances for each project objective to establish limits of delegated authority"

• A. Manage by stages
• B. Focus on products
• C. Manage by exception
• D. Learn from experience

Answer: C

NEW QUESTION 15

Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
What additional risk will this place on the project?

• A. None because risks associated with the centralization and rationalization of the Facilities Division will be managed by another project.
• B. These changes will delay stage 3 by three weeks.
• C. There is only £70k left in the project change budget.
• D. The reduced value of the contracted services required by the Outsourcing project may result in an insufficient number of proposals being received.

Answer: A

NEW QUESTION 16

Who is responsible for ensuring that Communication Management Strategy is appropriate and that planned communication activities actually take place?

• A. Project Assurance
• B. Project Manager
• C. Corporate or Programme Management
• D. Project Support

Answer: A

NEW QUESTION 17
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