NEW QUESTION 1
What are two ways a question can be escalated to a case? Choose 2 answers

• A. Manually by a moderator selecting ‘’Escalate to Case’’ in the Feed
• B. Manually by users commenting ‘’Escalate’’
• C. Automatically via Case Assignment Rules
• D. Automatically via process Builder by meeting specified criteria

Answer: AD

NEW QUESTION 2
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO’s site manager has configured the Allow external users to self-register’’ option. NTO uses Customer Community Plus Licenses.
Choose 2 answers

• A. Ensure that the Account field is empty in the registration section.
• B. Contact Salesforce Customer Support to enable Communities Self Registration Controller.
• C. Ensure that the Contact field is empty in the registration section.
• D. Contact Sales customer Support to enable Person Accounts.

Answer: AD

NEW QUESTION 3
Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.
Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers

• A. Custom list views for custom objects are not included as dependencies.
• B. Custom list views for custom objects are included as dependencies.
• C. Custom list views for standard objects are not included as dependencies.
• D. Custom list views for standard objects are included as dependencies.

Answer: BC

NEW QUESTION 4
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users’ questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site? Choose 2 answers

• A. Public Site Connect
• B. Document Library Model (DLM)
• C. Guest user and public access settings
• D. Content Delivery Network

Answer: CD

NEW QUESTION 5
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH's site manager wants to set up search engine optimization (SEQ) to ensure NMH's public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully? Choose 2 answers

• A. Check whether a custom robots.txt file to control indexing has been create
• B. b
• C. Check whether the Experience site is public and activate
• D. Pencil & Paper
• E. Check whether the SEO Institute has provided the approval for the site with end date.
• F. Check whether manual sitemap refresh happens on the last day of every month.

Answer: AB

NEW QUESTION 6
Dreamscape flowers is looking to launch a public site for its current customers and prospects. Which three actions are performed automatically when a site is created Expense Cloud? Choose 3 answers

• A. Creation of a guest role
• B. Creation of moderation criteria that are applied only to guest users
• C. Creation of a guest profile
• D. Creation of sharing mechanisms that are available only to guest users
• E. Creation of a guest user record

Answer: CDE

NEW QUESTION 7
What are three valid topic types? Choose 3 answers

• A. Featured Topic
• B. Content Topic
• C. Trending Topic
• D. Navigational Topic
• E. Standard Topic

Answer: ABD

NEW QUESTION 8
What is required when creating portal users through Just-Time (JIT) provisioning?

• A. FederationIdentifier
• B. Organization_id
• C. FirstName
• D. User.Role

Answer: B

NEW QUESTION 9
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates should ZRS consider to build the portal? Choose 2 answers

• A. Help Center
• B. Partner Central
• C. Customer service
• D. Build Your Own

Answer: BC

NEW QUESTION 10
Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

• A. Register the Experience Cloud site as an Identity Provider in SAML settings.
• B. Create a Visualforce page that receives and validates the SAML assertion.
• C. Use the site login URL as an endpoint where SAML assertion is made.
• D. Create a Connected App with custom attributes before configuring SAML settings.

Answer: C

NEW QUESTION 11
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO’s staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?

• A. None
• B. Site User Visibility
• C. Guest User Visibility
• D. Portal User Visibility

Answer: D

NEW QUESTION 12
No More Homelessness (NMH) and DreamHouse Realty (DR) are working to provide free housing to low-income seniors. Social workers at NMH need to access records owned by realtors at DR.
What should the Experience Cloud consultant recommend for record sharing?

• A. Role Hierarchy
• B. Sharing Set
• C. Sharing Rule
• D. Super User

Answer: C

NEW QUESTION 13
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

• A. Changing the Salesforce CDN overwrites LDS defaults.
• B. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
• C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
• D. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.

Answer: B

NEW QUESTION 14
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?

• A. All site users that require access to certain records for certain objects have the proper Sharing set.
• B. Any site users that require access to specific records have the proper Sharing Rule.
• C. All site users that require access to all records across all objects have the proper Sharing Set.
• D. All site users have the appropriate role assigned.

Answer: C

NEW QUESTION 15
Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?

• A. Create branding sets, audience targeting, and navigation menu targeting.
• B. Create branding sets, audience targeting and a custom Navigation menu component.
• C. Create a separate community for each partner with audience targeting.
• D. Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.

Answer: A

NEW QUESTION 16
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?

• A. Permission Sets
• B. Branding Sets
• C. Sharing Rules
• D. Audience Targeting

Answer: A

NEW QUESTION 17
Cloud Kicks (CK) wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?

• A. Navigational Topics
• B. Content Topics
• C. Content Graph
• D. Featured Topic
• E. Navigation Tree

Answer: ABD

NEW QUESTION 18
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