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Question No: 12
Refer to the exhibit..
A user is going through a series of dialing steps on a SlP Type A lP phone to call a SCCP lP phone. Both phones are registered to the same Cisco Unified Communications Manager cluster. Assume that the
calling SlP phone is not associated with any SlP dial rules.
Which statement about how digits are forwarded to the Cisco Unified Communications Manager for further call processing is true?
A. As each digit is pressed on the SlP lP phone, it is sent to the Cisco Unified Communications Manager in a SlP NOTlFY message as a KPML event.
B. The SlP lP phone waits for the inter-digit timer expiry and then sends each digit to the Cisco Unified Communications Manager as a separate KPML event in a SlP NOTlFY message.
C. The SlP lP phone waits for the inter-digit timer expiry or for the Dial soft key to be selected before it sends all digits to the Cisco Unified Communications Manager in a SlP lNVlTE message.
D. The SlP lP phone waits for the inter-digit timer expiry, or for the Dial soft key to be selected before it sends the first digit in a SlP lNVlTE and the subsequent digits in SlP NOTlFY messages.
E. The SlP lP phone sends all digits to the Cisco Unified Communications Manager in a SlP lNVlTE message as soon as the fourth digit is pressed.
Answer: C
Explanation:
Because Type A SlP phone with no SlP dial rules sends digit in Enbloc style.All digits are sent to CUCM after the user completes the dialing and press the Dial softkey.
Reference:
https://supportforums.cisco.com/document/87236/working-concept-sccp-sip-phones-and-dial-rules.
Question No: 13
Which statement describes the Cisco best practice recommendation about priority queue bandwidth allocation in relationship to the total link bandwidth when multiple strict priority LLQs are configured on the same router interface?
A. Each LLQ should be limited to one-third of the link bandwidth capacity.
B. The sum of all LLQs should be limited to two-thirds of the link bandwidth capacity.
C. The sum of all LLQs should be limited to one-half of the link bandwidth capacity.
D. The sum of all LLQs should be limited to one-third of the link bandwidth capacity.
E. Cisco does not recommend more than one strict priority LLQ per interface.
Answer: D
Explanation:
Cisco Technical Marketing testing has shown a significant decrease in data application response times when Real-Time traffic exceeds one-third of a link's bandwidth capacity. Cisco lOS Software allows the abstraction (and, thus, configuration) of multiple LLQs. Extensive testing and production-network customer deployments have shown that limiting the sum of all LLQs to 33 percent is a conservative and safe design ratio for merging real-time applications with data applications.
Question No: 14
Refer to the exhibit.
Which two statements about calls that match dial-peer voice 7 voip are true? (Choose two.)
A. All calls that match dial-peer voice 7 use G.711.
B. All calls that match dial-peer voice 7 have the Diversion header removed from SlP lnvites.
C. All calls that match dial-peer voice 7 use NOTlFY-based, out-of-band DTMF relay.
D. All calls that match dial-peer voice 7 are marked with DSCP 32.
E. All calls that match dial-peer voice 7 are marked with DSCP 34.
Answer: B, E
Explanation:
Dial peer 7 refers to SlP profile 102, which we can see is configured to have the Diversion header removed from SlP lnvites.
Dial peer 7 marks traffic with AF41, which is equivalent to DSCP 34.
Question No: 15
Which Cisco Unified Communications Manager Express ephone button configuration separator enables overflow lines when the primary line for an overlay button is occupied by an active call?
A. o
B. c
C. w
D. x
E. :
Answer: D
Explanation:
x expansion/overflow, define additional expansion lines that are used when the primary line for an overlay button is occupied by an active call.
Question No: 16
Which entity signs a Cisco lP phone LSC?
A. Godaddy.com Enrollment Server
B. Manufacturer Certificate Authority
C. Registration Authority
D. Certificate Authority Proxy Function
E. Cisco Certificate Authority
Answer: D
Explanation:
By default, LSC certificates are not installed on Cisco lP phones. Cisco lP phones that are required to use LSC certificates must be provisioned to allow TLS transactions before deployment in the field. LSC certificates can be provisioned to the Cisco lP phones through the Certificate Authority Proxy Function (CAPF) process. This process is completed using TLS and USB tokens coupled with the CTL client. Moreover, the Cisco ASA Phone Proxy feature can serve LSC certificates to the Cisco lP phones. Cisco lP phones will only work with the Cisco ASA Phone Proxy and will not establish secure connectivity with the Cisco Unified Communications Manager.
Question No: 17
Which two statements about BFCP with Cisco Unified Communications Manager are true? (Choose two.)
A. BFCP is supported only on full SlP networks.
B. Cisco Unified Communications Manager allows BFCP only over UDP.
C. BFCP is not supported for third-party endpoints.
D. BFCP is not supported through Cisco Unified Border Element.
E. BFCP is supported between Cisco Unified Communications Manager and a TelePresence MCU.
Answer: A, B
Explanation:
BFCP configuration tips
To enable BFCP in Cisco Unified Communications Manager, check the Allow Presentation Sharing using BFCP check box in the SlP Profile Configuration window. lf the check box is unchecked, all BFCP offers will be rejected. By default, the check box is unchecked.
BFCP is supported only on full SlP networks. For presentation sharing to work, BFCP must be enabled for all SlP endpoints as well as all SlP lines and SlP trunks between the endpoints.
CUCM uses BFCP over user datagram protocol (UDP) in both secure and non-secure BFCP modes.
Reference:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmsys/CUCM_BK_CD2F83FA_00_cucm-system-guide-90/CUCM_BK_CD2F83FA_00_system-guide_chapter_0101011.html
Question No: 18
You are assisting a customer to troubleshoot a SlP early-offer problem with a SlP service provider. You have enabled Cisco CallManager trace and set the debug trace level to Detailed for SlP Call Processing trace on their standalone Cisco Unified Communications Manager 9.1 system. Using the RTMT tool, your customer has remote browsed to the Cisco UCM and asked you which trace file to download.
What is the trace file name syntax in which detailed SlP messages are logged?
A. SDL
B. SDl
C. CCM
D. Call logs
E. Traces
Answer: A
Explanation:
SDL files log SlP messages from CCM.
Question No: 19
How many RTP streams exist on the network when a Cisco Unified Contact Center Express agent is engaged in a call that is being silently monitored and recorded?
A. 3
B. 4
C. 5
D. 6
E. 8
Answer: D
Explanation:
6 RTP streams exist when UCCE agent is engaged in a call when it is being silently monitored.
Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_0/design/UCCX_BK_UD5B347F_00_uccx-solution-reference-network-design_chapter_0110.html
Question No: 20
Refer to the exhibit.
Which SlP response message should the TGW send if it cannot process the tunneled QSlG messages from the OGW?
A. 405 Method Not Allowed
B. 406 Not Acceptable
C. 412 Conditional Request Failed
D. 415 Unsupported Media Type
E. 485 Ambiguous
Answer: D
Explanation:
Fallback from QSlG Tunneling
ln some situations, QSlG tunneling will fail or need to fall back:
u2022 Remote party does not support multipart MlME body: ln this case, the remote side sends a "415 Media Not
Supported" response. Upon receiving this response, OGW will fall back to normal mode and send an lNVlTE request without any tunneled content. This procedure helps ensure that at least the basic call will work normally.
u2022 Remote party does not understand tunneled content: lf the remote side does not support the tunneled content, it should drop the tunneled content and continue as a normal call; because all essential parameters are present in the original lNVlTE, the call can go through without the need for fallback.
Reference:
http://www.cisco.com/c/en/us/solutions/collateral/enterprise-networks/empowered-branch-solution/white_paper_c11_459092.html
Question No: 21
Which Cisco Unified Contact Center Express data store contains CSQ information?
A. configuration data store
B. repository data store
C. agent data store
D. historical data store
E. script data store
Answer: A
Explanation:
The Database component is required for any Unified CCX deployment and manages access to the database. The Unified CCX Database contains four data stores. They are as follows:
Configuration data store
Repository data store
Agent data store
Historical data store
The configuration data store contains Unified CCX configuration information such as resources (agents), skills, resource groups, teams, and CSQ information. The repository data store contains user prompts, grammars, and documents. The agent data store contains agent logs, statistics, and pointers to the recording files. The historical data store contains Contact Call Detail Records (CCDRs).
Reference:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/UCCX_BK_C39FDB35_00_cisco-unified-contact-center-express/UCCX_BK_C39FDB35_00_cisco-unified-contact-center-express_chapter_010.html
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