NEW QUESTION 1
You have a Dynamics CRM organization that contains the business units configured as shown in the following table.

You configure Businessunit2 to have the Default business unit as a parent, You need to identify which business unit is now the parent of Businessunit4. Which business unit should you identify?

• A. Default
• B. Businessunit2
• C. Businessumt3
• D. Businessunit1

Answer: A

NEW QUESTION 2
You have a Dynamics CRM development environment and a Dynamics CRM production environment. In both environments, your account is assigned the System Customizer security role.
In the development environment, you create a custom solution that contains all of the project components deployed to the production environment. The custom solution contains an entity.
In the development environment, you open the project solution that you intend to deploy to the production environment.
You see the entity, but not the field.
You need to ensure that you can modify the field in the development environment. What should you do?

• A. Ask the system administrator to assign your user the System Administrator security role, and then modify the system field.
• B. In the project solution, add a field to the entity, and then make the modification.
• C. In the default solution, make the modification.
• D. Use the Add Sub Components action, add the field, and then make the modification.

Answer: C

NEW QUESTION 3
You have a Dynamics CRM organization.
You have a team named Team1. All of the members of Team1 have identical security roles.
A user named User1 has a personal view to display the records owned by Team1. You need to ensure that all the members of Team1 can use the view.
What should you do?

• A. Instruct User1 to assign the personal view to the owner of Team1.
• B. Instruct the owner of Team1 to configure the filter criteria.
• C. Instruct User1 to assign the personal view to Team1.
• D. Instruct User1 to configure the filter criteria.

Answer: C

NEW QUESTION 4
You receive leads that are generated from your company's website.
Once the leads are in Dynamics CRM, they must be assigned to a specific CRM user based on the city from which the lead came, and then moved to the queue of the user.
You plan to create a workflow to manage the process.
You need to identify which event should be used to trigger the workflow.

• A. Record is assigned.
• B. Record status changes.
• C. Record is created.
• D. Record is deleted.

Answer: C

NEW QUESTION 5
You have a Dynamics CRM organization.
You have two primary Lines of business named line1 and line2 Each sales process begins with a lead and ends with a sale. Line1and Iine2 each have different checklists for how to close a deal.
You need to identify a solution to address the different processes used by each line of What are two possible ways to achieve the goal? Each correct answer presents a complete
solution.

• A. Configure the entity definitions.
• B. Create two branches in one process.
• C. Create two business process flows.
• D. Configure the process triggers.

Answer: BC

NEW QUESTION 6
You need to create a business rule that you can run on a Quick Create form named New Form.
What are two possible scopes that you can use to achieve the goal? Each correct answer presents a complete solution.

• A. All Forms
• B. Entity
• C. Information
• D. New Form

Answer: D

NEW QUESTION 7
You have a Dynamics CRM organization.
You create an option set for a view. The option set contains the values configured as shown in the following table.

What is the default sort order of the labels?

• A. Two, One, Four, Three
• B. Four, On
• C. Three, Two '
• D. One, Two, Three, Four
• E. Two, One, Three, Four

Answer: C

NEW QUESTION 8
You have a business rule that has a scope of AM Forms.
You discover that the business rule does not execute on forms when users access the forms.
You need to ensure that the business rule executes on the forms when accessed by the users.
What should you do?

• A. Assign the users permission to read the business rule.
• B. Change the scope of the business rule from All Forms to Entity.
• C. Activate the business rule.
• D. Enable the execution of the business rule from the System Settings.

Answer: A

NEW QUESTION 9
You have a Dynamics CRM organization.
You need to tell a user which types of out-of-the box charts are available on a personal dashboard in CRM.
Which two types of charts are available? Each correct answer presents a complete solution.

• A. tag
• B. Scatter
• C. pie
• D. funnel
• E. doughnut

Answer: CD

NEW QUESTION 10
A user attempts to import data to Dynamics CRM, but all of the records fail to import because of a business rule that you created.
You need to ensure that the user can import the records successfully. What should the user do?

• A. Change the scope of the business rule to Entit
• B. Instruct the user to import the data again.
• C. Add an action to the business rule to hide the fiel
• D. Instruct the user to import the data again.
• E. Run the import by using the System Administrator account
• F. Change the scope of the business rule to All Form
• G. Instruct the user to import the data again.

Answer: B

NEW QUESTION 11
You need to identify the maximum number of stages that a business process flow can contain.
What should you identify?

• A. 5
• B. 10
• C. 30
• D. 100

Answer: B

NEW QUESTION 12
You need to make a business process flow for a custom entity. What should you do first?

• A. Perform a Save As on an existing business process flow.
• B. Place the business process flow in the default solution.
• C. Add a process that has a reference to the custom entity.
• D. Enable the entity for business process flows.

Answer: B

NEW QUESTION 13
You have a Dynamics CRM organization. You enable Manager Hierarchy security.
You have the users shown in the following table.

You need to identify which actions the Vice President can perform. What should you identify?

• A. Read and update the records owned by Sales Manage
• B. Read and update the records owned by Sales User.
• C. Read and update the records owned by Sales Manage
• D. Read the records owned by Sales User.
• E. Read and update the records owned by Sales Manage
• F. Read the records owned by CEO.
• G. Read all of the records in the organizatio
• H. Edit the records owned by Sates Manager.

Answer: B

NEW QUESTION 14
You have a Dynamics CRM organization.
A user named User1 creates a personal chart.
You need to make the personal chart into a system chart. What should you do?

• A. Instruct User1 to export the personal char
• B. Import the chart as a system chart.
• C. Instruct User1 to share the chart with all users.
• D. Instruct User1 to share the chart with the system administrator.
• E. Instruct User1 to export the chart quer
• F. Import the query as a system chart

Answer: A

NEW QUESTION 15
You have a Dynamics CRM organization that has two business units named Sales and Marketing.
A user moves from the Sales business unit to the Marketing business unit As a result the user can no longer access CRM.
You need to ensure that the user can access CRM. What should you do?

• A. Rename the security roles for the Marketing business unit to match the security roles for the Sales business unit
• B. Restart the CRM server processes.
• C. Assign security roles to the user for the Marketing business unit
• D. Move the security roles for the Marketing business unit to a custom solution.

Answer: A

NEW QUESTION 16
You have a Dynamics CRM organization.
You set an option that contains the values configured as shown in the following table.

What is the default sort order of the labels?

• A. Four, One, Three, Two
• B. Two, One, Three, Four
• C. One, Two, Three, Four
• D. Two, One, Four, Three

Answer: A