NEW QUESTION 1
What are two ways to generate an Event? (Choose two.)

• A. Business Rule
• B. Workflow
• C. Log entry
• D. Knowledge article publication

Answer: AB

NEW QUESTION 2
Which are states that you can make a field on a form using UI Policy?

• A. read-only
• B. write-only
• C. Necessary
• D. Mandatory
• E. Empty
• F. Hidden

Answer: ADF

NEW QUESTION 3
What module in the Service Catalog application does an Administrator access to begin creating a new item?

• A. Maintain Categories
• B. Maintain Items
• C. Content Items
• D. Items

Answer: B

NEW QUESTION 4
Which one of the following statements is a recommendation from ServiceNow about Update Sets?

• A. Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
• B. Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
• C. Use the Baseline Update Set to store the contents of items after they are changed the first time
• D. Once an Update Set is closed as “Complete”, change it back to “In Progress” until it is applied to another instance

Answer: A

NEW QUESTION 5
Which one of the following statements is true about Column Context Menus?

• A. It displays actions such as creating quick reports, configuring the list, and exporting data
• B. It displays actions related to filtering options, assigning tags, and search
• C. It displays actions related to viewing and filtering the entire list
• D. It displays actions such as view form, view related task, and add relationship

Answer: A

NEW QUESTION 6
Reports can be created from which different places in the platform? (Choose two.)

• A. List column heading
• B. Metrics module
• C. Statistics module
• D. View / Run module

Answer: AD

NEW QUESTION 7
What is the purpose of a Data Policy?

• A. Data Policies enforce security
• B. Data Policies standardize data in Update Sets
• C. Data Policies enforce data consistency
• D. Data Policies apply to lists to standard data

Answer: C

NEW QUESTION 8
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?

• A. report
• B. flow
• C. event
• D. task

Answer: D

NEW QUESTION 9
Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)

• A. onSubmit
• B. onUpdate
• C. onCellEdit
• D. onLoad
• E. onEdit
• F. onChange
• G. onSave

Answer: ACDF

NEW QUESTION 10
How is a group defined in ServiceNow?

• A. A group is one record stored in the Group Type [sys_user_group_type] table
• B. A group is one record stored in the Group [sys_user_group] table
• C. A group defines a set of users that share the same location
• D. A group defines a set of users that share the same job title

Answer: B

NEW QUESTION 11
How is the Event Log different from the Event Registry?

• A. Event Log contains generated Events, the Event Registry is a table of Event definitions
• B. Event Log is formatted in the Log style, the Event Registry displays different fields
• C. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)
• D. Event Log is the same as the Event Registry

Answer: A

NEW QUESTION 12
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

• A. Banner Image
• B. Record Number Format
• C. Browser Tab Title
• D. System Date Format
• E. Form Header Size

Answer: ACD

NEW QUESTION 13
What is a characteristic of importing data into ServiceNow?

• A. An existing Transform Map can be used one time on the same import set
• B. Coalesce fields are used only after running Transform
• C. Any user can manage and set up import sets
• D. An existing Transform Map can be used multiple times on the same import set

Answer: D

NEW QUESTION 14
A role is recorded in which table?

• A. Role[sys_user]
• B. Role[sys_user_profile]
• C. Role[sys_user_record]
• D. Role[sys_user_role]

Answer: A

NEW QUESTION 15
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?

• A. personal ize.control
• B. personal_list
• C. ul_page_admin
• D. ui_action_admin

Answer: A

NEW QUESTION 16
Which group of permissions is used to control Application and Module access?

• A. Access Control Rules
• B. UI Policies
• C. Roles
• D. Assignment Rules

Answer: C

NEW QUESTION 17
Which term refers to application menus and modules which you may want to access quickly and often?

• A. Breadcrumb
• B. Favorite
• C. Tag
• D. Bookmark

Answer: B

NEW QUESTION 18
Which technique is used to get information from a series of referenced fields from different tables?

• A. Table-Walking
• B. Sys_ID Pulling
• C. Dot-Walking
• D. Record-Hopping

Answer: C

NEW QUESTION 19
What information does the System Dictionary contain?

• A. The human-readable labels and language settings
• B. The definition for each table and column
• C. The information on how tables relate to each other
• D. The language dictionary used for spell checking

Answer: B

NEW QUESTION 20
Which application is used to change the number format per table?

• A. Number Maintenance
• B. System Maintenance
• C. Table Maintenance
• D. Record Maintenance

Answer: A

NEW QUESTION 21
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